The Bharat Biz Executive, Mr. Tanmay Mehra, got a chance to interview Mr. Vivek Chandra Diwedi the visionary behind Mits Nutraceuticals, a company dedicated to advancing human health through evidence-based nutraceuticals. With positive industry references and a deep dive into the journey of this company from its inception to becoming a recognized and well-respected provider of premium-grade nutritional supplements for both local and international markets.

Q1. Can you tell us about the journey that led to the founding of Mits Nutraceuticals? What inspired the inception of your company?

A1. Mits Nutraceuticals was founded in 2013, bringing with it 15 years of nutritional experience aimed at the principles of innovation, integrity, and dedication to advancing human health through evidence-based nutraceuticals.

Q2. Mits Nutraceuticals emphasizes creating premium-grade nutritional supplements. What sets your products apart from others in the market?

A2. Mits has always given priority to premium-grade ingredients, scientific formulation with transparency, testing, innovation, customization, and most importantly, customer feedback.

Q3. Quality seems to be a cornerstone of Mits Nutraceuticals. Could you elaborate on your commitment to delivering high-quality products and services?

A3. Mits Nutraceuticals remains dedicated to providing innovative products and services to its customers. This commitment is deeply ingrained in the company’s core values and is reflected in every aspect of its operations, from sourcing raw materials to manufacturing processes, quality control measures, and customer service.

Q4. Your company boasts certifications such as cGMP, ISO 22000:2018, ISO 9001:2015, HACCP, FSSAI, and HALAL. How do these certifications ensure the quality and safety of your products?

A4. cGMP Certification ensures that the manufacturing processes of a company comply with the standards set by the World Health Organization. FSSAI ensures that food products undergo certain quality checks, thereby assuring consumers that the food they consume meets regulatory standards regarding quality and safety. ISO 22000 combines the quality management factor of ISO 9001 and the safety management factor of HACCP to ensure the quality and safety of food at all levels.

Q5. Could you highlight some of the innovative products that Mits Nutraceuticals has introduced recently, and what clinical outcomes have been achieved with these products?

A5. Mits Nutraceuticals has recently introduced several innovative products that have garnered attention for their unique formulations and potential health benefits. For example, Mitspro 2.0, Denba Sunscreen, Shelby Hair Serum, Sorovit Multivitamin, and many more.

Q6. Accessibility is another key aspect of your company's mission. How do you ensure your products are easily accessible to the general public?

A6. To ensure that our products are easily accessible to the general public, we have implemented several strategies, such as maintaining a robust supply chain and ensuring our products are very accessible through our website with customer support that ensures smooth supply across.

Q7. Can you share some insights into the innovation process at Mits Nutraceuticals? How do you stay ahead of the curve in the field of clinical nutrition?

A7. The innovation process at Mits Nutraceuticals is a well-structured and dynamic system that involves several key elements, such as Research and Development (R&D), Collaboration with Experts, Quality Control, and Continuous Improvement with the help of customer feedback.

Q8. Mits Nutraceuticals aims to inspire positive change by helping people lead healthier, happier lives. How do you measure the impact of your products on your customers' well-being?

A8. We provide products that support overall wellness. Our goal is to inspire positive change by helping people lead healthier, happier lives. The impact of our products on customers is measured through surveys and feedback mechanisms. Mits Nutraceuticals designs surveys to gather information on how customers perceive the effectiveness of their products in improving their well-being.

Q9. Customer service is crucial in any industry. How does Mits Nutraceuticals prioritize exceptional customer service, and how do you address customer questions and concerns?

A9. Mits Nutraceuticals places a high priority on providing exceptional customer service to ensure customer satisfaction and loyalty. Key strategies for prioritizing exceptional customer service include Training and Empowering Employees, a Personalized Approach, Feedback Mechanisms, and timely follow-ups.

Q10. Looking ahead, what are Mits Nutraceuticals' future goals and aspirations? Are there any upcoming projects or developments that you're particularly excited about?

A10. Mits Nutraceuticals, a leading company in the nutraceutical industry, has set ambitious goals and aspirations for its future. The company aims to continue its commitment to innovation, research, and development to create cutting-edge products that promote health and wellness. Mits Nutraceuticals is dedicated to expanding its product line, entering new markets, and establishing itself as a global leader in the nutraceutical sector.

- Compiled by Mr. Tanmay Mehra